Service Center::Order informationXELTEK SUPERPRO Programmer

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TEL: 025-52765221

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Order information

Xeltek has over 30 international distributors world wide. It's suggested to contact your local distributor for order

General Order Information

Only payment by T/T in advance is accepted currently.
Normal lead time is 3 working days.
Call for discount for volume order.
Xeltek reserves rights to make changes in pricing and policies any time without notice.

Bank Account For International Orders

Nanjing Xeltek Electronic Co.,Ltd.
Bank A/C: 94-44433018252149900066 Jiangsu Branch, Bank of China
Jiangsu Branch, Bank of China
Swift Code: BKCHCNBJ940
Address: Bldg 6-31 Meizhiguo garden, #2 Jiangjun Ave., Jiangning, Nanjing, China 211100
Tel(Fax): +86-25-52765233	Website: www.Xeltek.com.cn

Shipping Information
Most of the shipments are made via TNT Courier. International shipment is also made via TNT Courier.
The door to door service includes customs clearance as well. Depending on the customs clearance, usual delivery takes 3-5 days. Xeltek normally prepays shipping and insurance charges, and adds the cost to the invoice.

Availability
Most items are available from stock for same day shipment. Orders received before noon (Beijing Time) are usually processed for the same day shipment. Most adapters require assembly and test, and the shipment is usually delayed by one day.

Terms And Conditions

Xeltek provides one year hardware warranty from the ship date stated on your invoice.
Xeltek does not take responsibility for any damage to equipment or components made by a user.
Prior to returning equipment for repair, a RMA (Return Merchandise Authorization) Number must be obtained from Xeltek. Xeltek may refuse unauthorized returns. Returned items must contain all components and be free from external damage.
Xeltek does not pay for the Shipping charge in return from user to us.